Salário: Service Desk em Porto Alegre

Descrição Área e especialização profissional: Recursos Humanos - Recrutamento e Seleção Nível hierárquico: Analista Número de vagas: 3 Local de trabalho: Porto Alegre, RS Who we are BD is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects. Customer Service Representative at BD We are looking for a Customer Service Representative with proven experience and a passion for providing assistance and excellent customer experience through our diverse communication channels. What You’ll Do: Provide excellent customer service by being emphatic and professional in every interaction. Update customer information in the customer service database during and after each interaction. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. Coordinate with help desk staff to troubleshoot issues. Ensures that appropriate actions are taken to resolve customers’ problems and concerns. Here’s what we are looking for: 1+ years of experience selling subscription-based services. Ability to work autonomously and remotely. Excellent verbal and written communication skills. Experience in Cold Calling, Prospecting, and Lead Generation (Desirable). Advanced English level. How we do make your work (and your life) easier: 100% remote work. Hardware setup for you to work from home. Flexible hours - make your schedule. Paid parental leave, vacation & holidays. Diverse and multicultural work environment. An innovative environment with the structure and resources of a leading multinational. Excellent compensation — well above the market average. Here you can grow at the speed of your learning curve. Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BD member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment. Every BD team member brings something unique to our company. We want to hear your story. Apply now! Check our website. Exigências Escolaridade Mínima: Ensino Superior Inglês (Avançado - Requerido)

Descrição Área e especialização profissional: Recursos Humanos - Recrutamento e Seleção Nível hierárquico: Especialista Número de vagas: 3 Local de trabalho: Porto Alegre, RS Who we are BD is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects. Junior Talent Support Specialist at BD We’re looking for a proactive Junior Talent Support Specialist. The Talent Support Specialists are the front line and face of BD Talent Acquisition. They help our candidates with any issues that may appear during the application, assessment, and interview stages of BD’s recruitment process. What You’ll Do: Provide candidate and applicant support. Respond to help desk tickets and live chat inquiries. Treat our candidates with respect, kindness, and enthusiasm as you interact with them. Learn our products and platform inside and out. Create clear and informative knowledge base articles and guides to provide self-service support. Keep this documentation current as our platform evolves. Troubleshoot technical issues in our platform and work with our developers to identify, document, and fix problems. Here’s what we are looking for: Good communication skills, especially in listening and persuasion. Time management and organization. Flexibility and adaptability to constant changes. Working experience in online and phone sales techniques (is a plus). Experience in Talent Acquisition is a plus. Advanced English Level. How we do make your work (and your life) easier: 100% remote work. Hardware setup for you to work from home. Flexible hours - make your schedule. Paid parental leave, vacation & holidays. Diverse and multicultural work environment. An innovative environment with the structure and resources of a leading multinational. Excellent compensation — well above the market average. Here you can grow at the speed of your learning curve. Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BD member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment. Every BD team member brings something unique to our company. We want to hear your story. Apply now! Check our website. Exigências Escolaridade Mínima: Ensino Superior Inglês (Avançado - Requerido)

Descrição Área e especialização profissional: Recursos Humanos - Recrutamento e Seleção Nível hierárquico: Analista Número de vagas: 3 Local de trabalho: Porto Alegre, RS Who we are BD is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects. Senior Talent Support Specialist at BD We’re looking for a proactive and experienced Senior Talent Support Specialist. The Talent Support Specialists are the front line and face of BD Talent Acquisition. They help our candidates with any issues that may appear during the application, assessment, and interview stages of BD’s recruitment process. What You’ll Do: Provide candidate and applicant support. Respond to help desk tickets and live chat inquiries. Treat our candidates with respect, kindness, and enthusiasm as you interact with them. Learn our products and platform inside and out. Create clear and informative knowledge base articles and guides to provide self-service support. Keep this documentation current as our platform evolves. Troubleshoot technical issues in our platform and work with our developers to identify, document, and fix problems. Here’s what we are looking for: 3+ years of experience in Customer Support or Customer Success. Strong communication skills to artfully break down, solve, and explain complex issues. Passion to work with people. Be organized and able to juggle multiple priorities at one time. Experience in the IT Industry head-hunting. Advanced English level. How we do make your work (and your life) easier: 100% remote work. Hardware setup for you to work from home. Flexible hours - make your schedule. Paid parental leave, vacation & holidays. Diverse and multicultural work environment. An innovative environment with the structure and resources of a leading multinational. Excellent compensation — well above the market average. Here you can grow at the speed of your learning curve. Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BD member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment. Every BD team member brings something unique to our company. We want to hear your story. Apply now! Check our website. Exigências Escolaridade Mínima: Ensino Superior Inglês (Avançado - Requerido)